Refunds and cancellations

Cancel any time

Cancel from Manage my plan or by writing to our contact page. Your plan stays active until the end of the month or year you already paid for, and you are not charged again.

Money-back guarantee

If you are not happy, ask for a refund within 14 days of your first payment for a plan and we will refund it in full.

After the first 14 days

• Monthly plans: payments already made are not refunded. Cancelling stops the next charge.
• Yearly plans: if you cancel in the first 30 days of a yearly renewal, we refund the unused months.
• If we could not deliver the service because of a problem on our side, contact us and we will make it right.

How refunds are paid

Refunds go back to the card or payment method you used, through Stripe. They usually appear within 5 to 10 business days, depending on your bank.